About Sterling Pacific

Sterling Pacific travel cases have a true full aluminum construction, meaning that in addition to our 5052 aluminum body, we use die-cast A380 aluminum not only for the reinforced corners, but even for wheel housings, trolley housing and the trolley handle. These parts are typically made from plastic by other luggage manufacturers.

(Image courtesy of Reno-Tahoe Airport Authority)
Sterling Pacific coordinates our repairs & replacements through our Reno, NV service center, HQ and showroom:
Sterling Pacific
3515 Airway Dr
Reno, NV 89511
United States
By appointment only. Please contact repairs@sterlingpacific.com.


To inquire about warranty & repairs, email repairs@sterlingpacific.com with the following details:
-Your full name
-Proof of purchase
-Batch Identification Number (engraved onto the exterior frame of the case)
Sterling Pacific travel cases are sold in 45+ specialty stores in the United States and around the world. Click here to see our authorized retail partners.