About Sterling Pacific


(Image courtesy of Reno-Tahoe Airport Authority)
Sterling Pacific coordinates suitcase replacements and repairs through our Reno, NV Service Center:
Sterling Pacific
1 East Liberty Street
Reno, NV 89501
United States
By appointment only. Suitcase returns should be sent to a separate address provided by our customer service team at support@sterlingpacific.com or repairs@sterlingpacific.com.

To inquire about repairs, email repairs@sterlingpacific.com with the following details:
-Your full name
-Proof of purchase
-Batch Identification Number (engraved onto the exterior frame of the case)
